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On 99 db Responsible Gaming — Keep the fun, keep the control

Let gaming be a source of fun, not addiction. 99 db believes every player deserves to enjoy themselves within their limits. We're always here with responsible gaming tools and support.

18+
For Adults Only
24/7
Support Available
5
Protection Tools
30s
To activate limits
Our Commitment

Core Responsible Gaming Tools

Set a Deposit Limit
Set a limit on how much you'll deposit daily, weekly, or monthly. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Session Time Limit
Set a cap on how many hours you can play in one sitting. Once the limit is reached, the system will automatically prompt you to take a break and, if needed, end your session.
Cooling-Off Period
If you feel like you need a break, activate a cooling-off period ranging from 24 hours to 6 weeks. Your account will be temporarily deactivated during this time.
Self-Exclusion
If you feel your gaming is getting out of control, self-exclude for anywhere from 6 months to permanently. During this period, no new account can be opened and no promotional messages will be sent.
Reality Check
On-screen reminders will appear at regular intervals showing how long you've been playing and how much you've spent — use that information to decide whether to continue.
Professional Support
If you'd like to talk about gaming addiction, our trained support team is available 24/7. Get confidential advice and take the steps you need.
What is Responsible Gaming?

Responsible gaming means enjoying gaming as a healthy form of entertainment — where you decide how much time and money you spend. At 99 db, responsible gaming means knowing your limits and having fun within them.

When online betting and gaming shifts from entertainment to compulsion, that's when problems begin. 99 db wants every gaming session to start and end with a smile. That's why we've built responsible gaming tools to keep you in the know.

Remember — gaming should never be a source of income. It's a form of entertainment. There's always a chance of losing, and you should never spend more than you can afford chasing a guaranteed win.

The 99 db Ethos: We want every member to enjoy gaming while staying financially and mentally healthy. Responsible play isn't just a rule — it's our commitment.

Signs of Problem Gaming

If you notice any of the signs below in yourself, it's time to take them seriously. The first step toward responsible gaming is an honest self-assessment:

  • You're depositing beyond your budget and placing bigger bets to chase your losses.
  • You've been neglecting family, friends, or work, and find yourself thinking about gaming most of the time.
  • You've tried to stop gaming but couldn't.
  • You're taking out loans or borrowing money from others to fund your gaming.
  • You're lying about your gaming or hiding it from family.
  • You feel irritable or down after a loss.
  • You feel restless or anxious when you're not gaming.

If two or more of the above apply to you, please get in touch. Our support team is ready to help with complete confidentiality. Activate self-exclusion or a cooling-off period on 99 db as part of your responsible gaming journey.

Self-Assessment

Check any of the statements below that apply to you. This is a quick self-assessment — no results are stored.

How to Activate Limits

The responsible gaming tools at 99 db are simple to use. Just a few steps to make sure you're protected:

1
Log in to your account
Your 99 db Account Login and go to the profile menu.
2
Go to the "Responsible Gaming" section
Look for the "Responsible Gaming" option in your account settings.
3
Choose your preferred tools
Activate whichever you need — deposit limits, session time, cooling-off, or self-exclusion.
4
Set an Amount and Duration
Set an amount or time limit and confirm. Reductions take effect immediately.
5
Get Support
If you need help, our 24/7 support team is ready to assist you in activating any of these tools.
Limit Type & How It Works

See how each responsible gaming tool on 99 db works in the table below:

Tools Duration Takes effect Change
Deposit Limit Daily / Weekly / Monthly Instant 24-hour wait to increase
Session Time Limit 1–24 Hours Instant 24-hour wait to increase
Reality Check Every 30 minutes Instant Change Anytime
Cooling-Off 1 day – 6 weeks Instant Auto-renews when the period ends
Self-Exclusion 6 Months – Permanent Instant No changes before expiry
Tips for Building Healthy Gaming Habits

Responsible gaming isn't just about setting limits — it's a way of life. Following these tips will help keep your gaming experience positive every time:

  • Set your budget first: Decide how much you're willing to spend per session before you start. Think of it as the cost of entertainment — don't expect to get it back.
  • Set a time limit: Set aside dedicated time for gaming. Don't let it eat into meals, sleep, or time with family.
  • Don't chase your losses: Accept losses when they happen. Chasing lost money with more bets is one of the clearest signs of problem gaming.
  • Take regular breaks: Take at least a 10-minute break every hour. Get up, walk around, and drink some water.
  • Don't play under stress: Don't turn to gaming to escape stress, depression, or loneliness — it can make things worse.
  • Let your family know: Be open with your family about your gaming habits. Secrecy is often a warning sign.
FAQ

Yes. Any balance remaining in your account after self-exclusion is activated can be withdrawn upon request. Self-exclusion only stops new deposits and gaming — your funds remain safe.

No. During a cooling-off or self-exclusion period, 99 db will not send any promotional emails, SMS, or notifications. This is our commitment as part of responsible gaming.

Lowering your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour cooling period. This rule helps protect you from making impulsive decisions.

Family members cannot close an account directly, but they can contact our support team to report a concern. We will assess the situation and take appropriate action. We take family concerns seriously as part of our commitment to responsible gaming.

99 db is strictly for users aged 18 and above. Age verification is mandatory at registration, and identity documents are verified during the KYC process. Accounts belonging to minors are closed immediately.
Quick Protection Tools
Deposit Limit
Set daily, weekly, or monthly limits.
Session Time Limit
Keep your continuous play sessions in check.
Cooling-Off
Take a break and clear your head.
Self-Exclusion
Account closure for an extended break.
Activate Tool
Support Contact

If you have any questions about responsible gaming or need support, get in touch with us:

Email Support
support@99db.bet
Live Chat
24/7 Instant Support
Response Time
Usually within 48 hours
Things to Keep in Mind
  • Gaming is entertainment, not a source of income.
  • Only spend what you can afford to lose.
  • Never play under the influence of alcohol or medication.
  • Take regular breaks and stay hydrated.
  • Don't make decisions on impulse after a loss.
  • If you think there's a problem, seek help right away.
18+
For Adults Only
99 db is strictly for users aged 18 and above. Registration by minors is completely prohibited.
Play Safe, Play Smart

Play responsibly —
Keep the Fun Going

Gaming on 99 db means a safe, controlled, and enjoyable experience. Register now and see the benefits of responsible gaming for yourself.

Register for Free Download the App

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